Privacy Policy

AT SecOps Ltd. WE BELIEVE THAT PRIVACY IS IMPORTANT FOR OUR CUSTOMERS’ TRUST. Our privacy practices are informed by key principles:

Accountability: We are responsible for the protection of Personal Information entrusted to us.

Transparency and Control: We inform customers when we collect their Personal Information and we honor their preferences for contacting them.

Third Parties processing our information: We choose trustworthy vendors and suppliers to process our Personal Information and we require them to commit to adequate privacy and data security standards. We require our partners to commit to privacy policies and standards that we consider adequate.

Privacy by Design: We apply privacy requirements and the principles of our Privacy Policies when designing our products and when implementing new technologies internally.

Data Integrity and Proportionality: We collect Personal Information to use it for specific and legitimate business purposes. We collect what we need to get the job done, we store it safely and accurately and we retain it as needed for its intended purpose.

Customer Benefit/Value for Customers: We share with our customers the benefits/value we derive from processing their Personal Information.

Security: We implement technical, organizational, and physical security measures to ensure an appropriate level of security of the Personal Information we process.

Information Sharing and Disclosure: We do not sell, lease, rent or give away Your Information. We only share Your Information as described below, with our affiliates, business partners, service providers that process information on our behalf, and law enforcement. If we share Your Information, we require those we share it with to comply with appropriate privacy and confidentiality requirements, and security standards.

Business Partners: We may share Your Information with our business partners and channel partners so that they can provide you with information on our products or services, or follow up on a sales lead. Currently we have exclusive partnership with Group – IB to operate inside Bangladesh.

Entities processing data on our behalf: We may employ third party companies and individuals to provide services associated with the Site, to perform Site-related services (e.g., without limitation, maintenance services, database management, web analytics, and improvement of the Site's features), to analyze use of our Site or to conduct marketing activities on our behalf (e.g., email management firms and internet advertising platforms, etc.), to perform collection services, to deliver requested goods and services to you. We do not allow Service Providers to share Your Information with others without our authorization, or to use it for their own purposes. We may also share non-Personal Information (such as aggregated usage data and demographics, referring pages, platform types, click counts, etc.) with third parties to help us understand usage patterns for our services, etc.

Government and Law Enforcement: We may only disclose personal information to any law enforcement agency or governmental agency including to meet national security or law enforcement requirements, in response to:

• A warrant or other legal process issued by a court of competent jurisdiction;
• A legal process having the same consequence as a court-issued request for information, in that by refusing to provide such information, we would be in breach of local law, and we or our officers, executives or employees would be subject to liability for failing to honor such legal process;
• Where such disclosure is necessary for us to enforce our legal rights pursuant to the laws of the jurisdiction from which such information was gathered; or
• Where such disclosure is necessary to prevent or lessen a serious and imminent threat of bodily harm to the data subject.

Business Transfers: SecOps Bangladesh Ltd. may sell, transfer or otherwise share some or all its assets, through a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. In such events, customer information is usually one of the business assets transferred. If we are acquired, a substantial portion of our assets is sold, or experience some other change in control, Your Information may be part of the assets acquired by or transferred to a third party. We will notify you of any such deal and outline your choices in that event.

Security: SecOps Bangladesh Ltd. Complies with personal and professional data and information according to “Bangladesh Digital Security Act 2018” and its subsequent amendments.

The security of Your Information is important to us. We use appropriate technical and organizational security measures to protect Your Information from misuse, unauthorized or unlawful access or disclosure, loss, alteration, damage or destruction. These measures include:

• Physical safeguards, with locked doors and file cabinets, controlled access to our facilities and secure destruction of media containing Your Information.
• Technology safeguards, like the use of anti-malware, encryption, monitoring of our systems and data centers, firewalls, encrypted channels, and secure communications software, to safeguard the confidentiality of Your Information.
• Organizational safeguards, like training and awareness programs on security and privacy, to make sure employees understand the importance and means by which they must protect personal information. Our organization privacy policies and standards also guide our handling of Your Information.

Links to Other Sites: Our Site may contain links to other websites owned or operated by other companies. If you choose to visit any linked websites, we encourage you to review their privacy statements carefully, as they may differ from ours. We do not exercise control over third party websites and we are not responsible for their content or privacy practices. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you.